ORDER MANAGEMENT SYSTEM (OMS)
Gateway OMS is a cloud based smart order management & barcode driven workflow system built especially for working with customised, personalised & on demand products. It can auto route orders, generate print ready files and provide seamless integrates with carriers or other systems. It enables cost effective production and fulfilment for warehouses, printers and online retailers.
Manage Orders
Designed to Import, Edit, Manage & Auto Route Your On Demand OrdersBuilt for Managing On Demand & Dropship Orders
Everything you need to auto manage your on demand orders as they arrive with options to create pick notes, auto route to supplier, download artwork, print documentation and scan to update the latest job status.
Can also be used by your suppliers for a full on demand workflow management system.
Generate Artwork
Generate Print Ready Artwork or Custom Despatch DocumentsAutomates the most time consuming tasks
Automatically generates artwork for your personalised / print on demand orders as well as producing multiple different branded paperwork options for your dropship orders.
Also features powerful rules for auto routing your orders to the right machine or dropship fulfilment centre.
Control Workflow
Complete Barcode Driven Workflow for Managing On Demand Order FulfilmentComplete Production & Warehouse Management
If you are looking for an order and production management system designed for customisable and on demand products then this system has all the key functionality you will ever need – from barcode scanning to production batching to machine allocation to stock management.
OMS Licence Options
Order Manager Lite
- Simple Order Management for platform users (CPP Licence Required)
- Accepts orders from Smartlink Apps, Our Order-iT API, Marketplaces, CSV Imports, Retailer Integrations & other Gateway OMS users
- Search, manage & update your orders
- Download artwork & print despatch notes
- Update order status
- Option to create print ready artwork files @ $0.50 per job
- eMail Support & Knowledgebase access
Order Manager
- Comprehensive Order Management System for On Demand Products
- Accepts orders from Smartlink Apps, Our Order-iT API, Marketplaces, CSV Imports, Retailer Integrations & other Gateway OMS users
- Search, manage, print, edit artwork, allocate & update your orders)
- Use scan points to manage full order workflow status
- Access to Supplier Link API plus Supplier, Accounts, Notification & Shipping Integrations
- Ideal for customer service with option to add order notes and view audit trail
- Stock Management with option for picking lists & labels
- Comprehensive Manual & Auto Reporting
- Option to create print ready artwork files @ $0.50 per job
- User Training & Knowledgebase access with telephone or eMail support
Order & Workflow Manager
- Comprehensive Order & Production Management System for On Demand Products
- Accepts orders from Smartlink Apps, Our Order-iT API, Marketplaces, CSV Imports, Retailer Integrations & other Gateway OMS users
- Search, manage, print, edit artwork, allocate & update your orders)
- Use scan points to manage full order & batch workflow status
- Access to Supplier Link API plus Supplier, Accounts, Notification & Shipping Integrations
- Ideal for customer service with option to add order notes and view audit trail
- Stock Management with option for picking lists & labels
- Comprehensive Manual / Auto Reporting with Data Warehouse JSON Endpoint Option
- Powerful order routing & batch creation rules
- Full Job Management Workflow System
- Bin system for managing multiline & part orders
- Direct printer integration for many leading equipment suppliers
- Option to create print ready artwork files @ $0.50 per job
- Optional Virtual Hot Folder $75 per month
- User Training & Knowledgebase access with priority telephone or eMail support
Order Manager Enterprise
- Comprehensive Order Management System for Dropship Retailers
- Accepts orders from Smartlink Apps, Our Order-iT API, Marketplaces, CSV Imports, Retailer Integrations & other Gateway OMS users
- Search, manage, print, edit artwork, allocate & update your orders)
- Use scan points to manage full order workflow status
- Access to Supplier Link API plus Supplier, Accounts, Notification & Shipping Integrations
- Ideal for customer service with option to add order notes and view audit trail
- Stock Management with option for picking lists & labels
- Comprehensive Manual & Auto Reporting
- Option to create print ready artwork files @ $0.50 per job
- Unlimited Supplier Companies & Logins for auto dropship management
- User Training & Knowledgebase access with telephone or eMail support
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Although Suppliers can get free access to Order Manager Lite if they are working for a retailer with a Gateway CPP Enterprise Licence or have their own Gateway CPP Licence many choose to upgrade their subscription to enable them to use the other key features of Gateway OMS.
For smaller suppliers wanting to list their products in our virtual product warehouse as “No Preview” or “Virtual Stock” products this can be done via an upload spreadsheets so that products can then be sold on different websites & marketplaces and your orders sent to you via email – more details can be found on our Smaller Suppliers page.
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Quick Enquiry Form
Basic Workflow Options Overview
You can find out more about Mass Customisation Workflow by visiting our Understanding Personalised Products Workflow page.
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How Orders Get into our Systems
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Detailed Features Overview
- Can manage orders from multiple channels
- Displays thumbnails of products ordered
- Powerful onscreen filtering
- Bulk actions for printing, downloading, editing & stock picking
- Full audit trail
- Can be used to batch orders of the same type
- Can also be used to route orders to different product areas
- Scan points to download, display, QC & despatch
- Create unlimited batch templates to any specification
- Easy search & filtering
- Auto downloads artwork & production sheets to nominated hot folders
- Configuration options for timing and folder names
- Can set up different folders for different machines
- Works on FTP or Amazon S3 Bucket
- Supports standard print jobs or batching
- Options for file naming, artwork type override &
- Company GUID or Batch template can be used as machines
- Hot folders can also be set up as separate machines
- Batching or Hot Folders can then be set up to route jobs to specific machines
- Secondary GUID can also be used to bulk transfer orders to a specific machine
- Using different GUID means you can support different artwork generation for different machines
- Orders can have a carrier and carrier service field
- System can then generate different despatch labels based on shipping method
- Integration available with many leading shippers & shipper integrators
- Bulk shipping label generation from order manager
- Separate status for sent to and received by shipper
- Supports Customised, Personalised, Print on Demand & Configurable Products
- Also supports base stock items and standard stock products
- Products can have a supplier and retailer SKU
- SKU Map also supported for variable retailer SKUs
- Full eCommerce data support
- Retailer feeds and Export Options
- Generate stock picking labels or stock required csvs
- Full stock management system
- Generate Purchase Orders and book in stock
- Easy view of stock position and requirement
- Auto stock reporting
- Run on demand csv reports or set them to auto email you
- Auto emailed reports can be set to run daily, weekly or monthly
- Standard reports with flexible filters
- Reports for sales, conversions, invoicing , purchases & stock
- Bespoke reports can be generated by using our API
- Zapier Integration enables easier bespoke report generation
PRINT-iT Automated Artwork Options
Artwork Options Supported
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For a more detailed look at the types of artwork formats supported visit our Supported Artwork Formats page
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Key Benefits
Can access system from any computer, tablet or mobile device with a web browser and internet connection anywhere in the world. Login can be restricted by warehouse and cope with stock, printed & personalised,
Useful Resources
Click on the button below to get a more in depth explanation of the options for on demand workflow
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Detailed Product Guide covering all the key software functionality that can be viewed on screen or downloaded. Just click the button below to access
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Review useful third party integrations that have been developed for OMS for areas like carrier integration
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Understanding artwork & other order related costs
Product Tour
The Gateway OMS System is a web based multi channel order management system developed especially to meet the needs of companies selling customisable, on-demand and dropship products. It is a robust and scalable system accessed via your web browser on PCs, Macs or Tablets and has modules to cover all the main requirements of a modern multi channel order management system.
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Useful Integrations & Optional Extras
Credit Card Processing
Automatically take payments from a stored credit card for orders when they arrive in OMS
Postcode Look Ups
Auto add address details for orders placed manually in OMS using “Place Order”
Once invoices auto generated they can be auto posted into your accounting system saving hours of duplicate data entry